Legal

Privacy Policy

This policy explains how Harrogatecardmanor Hotel & Casino collects, uses, and protects personal data.

Data controller: Harrogatecardmanor Hotel & Casino, 101 Piccadilly, London W1J 7JL. Contact: info@harrogatecardmanor.co.uk.

Applicable Law

We process personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, and other applicable UK privacy requirements.

Information We Collect

We may collect your name, email address, telephone number, stay preferences, reservation details, and messages you submit through this website.

How We Use Data

We use personal data to respond to enquiries, manage reservation requests, communicate with guests, maintain records, improve our services, and comply with legal obligations.

Your Rights

You may have the right to request access, rectification, erasure, portability, restriction, and objection in relation to your personal data.

ICO Reference and Complaints

If you have concerns about how we handle personal data, please contact us first. Our ICO registration reference may be provided upon request.

Security and Retention

We take reasonable technical and organisational measures to protect personal data and retain it only as long as necessary for lawful business and compliance purposes.